My Account

Sign In

Each location has its own login.

Sign Up or Sign In to:

  • View / manage general admission tickets
  • Change your booking time and date*
  • Sign waivers
  • Redeem Underwood Memberships
  • Redeem gift vouchers

* Bookings can be amended up to 24 hours before your visit.

Sign Up and Manage Your Booking

Step 1
Step 1

Sign Up

Click here and create an online account using the email address you used to purchase your play passes.

Step 2
Step 2

Login

Login to view the dashboard.

Step 3
Step 3

Find The Booking

On the dashboard, find the booking you want to manage and click the EDIT BOOKING button.

Step 4
Step 4

Product List

You will be taken to the full product list.

Reminder: you may only re-schedule, add or remove items if your booking starts at least 24 hours from now. No refunds.

Step 5
Step 5

Re-schedule or Edit Quantity

Tap re-schedule if you wish to move your booking to another date or time. Click the purple re-schedule button to confirm the change. You may also change the number of your tickets by clicking on Edit Qty.

Step 6
Step 6

Add Different Tickets

You may also add tickets for another age category, or socks and other add ons. Then click Check Out.

Step 7
Step 7

Complete The Booking

If you are purchasing additional tickets. Add the name, how you heard about us, accept the terms and press continue to complete the booking.

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